Privacy Policy
At Poshinool, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have when you visit or shop through our website.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you browse our website, place an order, contact us, or subscribe to receive communications from us, we may collect certain information. This may include your name, email address, telephone number, billing address, shipping address, and information necessary to process your order.
When you purchase products from Poshinool, we may also collect order details such as the products purchased, transaction information, and delivery details. We do not generally store complete payment card details on our own servers. Payments may be processed through secure third-party payment service providers.
We may also automatically collect limited technical information, such as your IP address, browser type, device information, and general website usage data. This information helps us understand how visitors use our website and improve its performance.
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Personal Identifiers: Name, billing address, shipping address, and email address.
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Payment Information: Payment details are processed through secure, PCI-compliant third-party gateways. We do not store your full credit/debit card details on our servers.
2. How We Use Your Information
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Poshinool uses the information collected for legitimate business purposes, including processing and delivering your orders, communicating with you about your purchases, responding to enquiries, providing customer support, and improving our website and services.
We may also use your information to maintain website security, prevent fraudulent or unauthorised activity, comply with applicable legal obligations, and improve the products and shopping experience we offer.
We will not sell your personal information to third parties. We may share necessary information with trusted service providers who help us operate our business, such as payment processors, shipping and delivery partners, website hosting providers, and technical service providers. These parties receive only the information necessary to perform their services.
3. Cookies and Website Technologies
Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website traffic, and provide a better browsing experience. Cookies are small files stored on your device when you visit certain websites.
You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features or functionality.
4.Data Security and Retention
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, loss, alteration, or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, complete transactions, maintain business records, resolve disputes, comply with legal requirements, and enforce our agreements.
Depending on applicable law, you may have rights regarding the personal information we hold about you. These may include requesting access to certain information, asking us to correct inaccurate information, or requesting deletion where legally permitted.
If you no longer wish to receive promotional communications from us, you may contact us or use the unsubscribe option included in applicable marketing emails. For more information about online privacy and how personal information may be handled across digital services, you may also review the Google Privacy & Terms page.
5.Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements. Any updates will be posted on this page with a revised “Last updated” date.
6. Grievance Officer
In accordance with the Information Technology Act, 2000, the name and contact details of the Grievance Officer are: Name: Parvez Ahmad Bhat Email: poshinoolkashmir@gmail.com Address: Gulbahar Colony, Ellahi Bagh, 190024 Srinagar, Kashmir.
If you have questions about this Privacy Policy, how we handle your personal information, or wish to make a privacy-related request, please visit our Contact Us page.